Responsibilities

• - Deliver consistently excellent service in line with brand standards and guest expectations
• - Work closely with department leadership to maintain smooth daily operations
• - Maintain accurate records and complete assigned administrative duties
• - Participate in onboard training, drills, and certification refreshers as required
• - Assist with turnaround-day operations during embarkation and disembarkation

Requirements

• - Strong spoken English; additional languages an advantage
• - Willingness to work flexible hours, including evenings, weekends, and holidays
• - Prior hospitality, cruise, or relevant land-based experience preferred
• - Positive, guest-focused attitude and ability to work well within a team

Preferred Qualifications

Previous experience in a similar role on board a cruise ship or in a comparable luxury hospitality environment is an advantage.

Benefits & Package

- Free accommodation and meals on board
- Medical coverage while under contract
- Flights to/from joining port
- Uniform provided
- Career progression pathway within Holland America Line